Citation Managers allow you to electronically collect, manage and store references to books, articles, websites or other sources you find in support of your research. They also interface with your word processing program to help you insert citations into your papers, generate bibliographies and ensure that your paper is properly formatted.
The library subscribes to a reference management tool called RefWorks. This program interfaces with Microsoft Word and allows you to store citations in your own personal databases then insert those references into your papers. When you've finished typing your paper, you can tell RefWorks to format it in a standard bibliographic format. NOTE: YOU WILL NEED TO SET UP AN ACCOUNT AND DOWNLOAD AN APPLICATION TO YOUR PERSONAL COMPUTER TO USE REFWORKS.
Tutorials about RefWorks can be found at:
http://www.refworks.com/tutorial/
Zotero is similar to RefWorks except that it is a free, web-based application. In the words of the company, it "is a free, easy-to-use Firefox extension to help you collect, manage, cite, and share your research sources. It lives right where you do your work—in the web browser itself."