To obtain articles from databases, click on the "FindIt!" icon. If CUNY does not have the journal article, click on "Request item via Interlibrary Loan" and the ILLiad form will open. After you log in, the form will auto-fill with the information about the article from the database. (see below)
Change the setting in OneSearch to "All CUNY Libraries" and search for the book. If the book is not available at any CUNY Library, fill out the ILLiad form with all the information you know about the book. You might check the WorldCat database to find libraries that own the book.
Also, search Google Books to see if all or part of the book is online.